Recruits Lab for MSPs

Recruits Lab is a specialized MSP staffing agency offering world-class, full-service remote staffing solutions. We provide skilled support technicians, service coordinators, and other technical staff while handling all recruiting, HR, and accounting tasks—allowing MSPs to efficiently scale their help desk workforce.

Our Approach

Our proven approach, built on our experience managing and working in MSPs, enables us to find the best candidates for your technical support team. By matching candidates from low-cost living areas with clients from English-speaking countries, we provide a service that financially benefits everyone involved.

MSP Staffing Services

Expand beyond your local talent pool
Reduce staffing costs by up to 50%
Maintain high-quality technical support

Learn More and Become a Client

MSP Staffing Best Practices

With experience supporting over 50 MSPs, we’ve identified key best practices to optimize staffing and operational efficiency:

Key Stats

100%: Time zones covered by our staff working daytime shifts
200+: Recruits Lab staff placed with clients
90%+: Success rate (contractors pass trials and transition to long-term roles)

Why Staff Your MSP with Recruits Lab?

We carefully select clients to ensure a great working environment for our staff. If we proceed, we also consult on your processes to help you build a top-tier MSP team.

Our Benefits

Ready-to-go Staff – Pre-vetted, background-checked, and reference-verified candidates
Nick’s Picks – Exclusive early access to our best new candidates
No More CVs – We provide detailed profiles, test results, and candidate introduction videos
Zero Hassle & Overhead – We handle HR, billing, time tracking, and contract management

What You Get with Recruits Lab

Premium IT Support Talent – Selected for qualifications, communication, and customer service skills
Long-Term Engagements – Dedicated positions allowing staff to grow with your company
Minimal Administration – We handle HR, timekeeping, and admin tasks
Ongoing Contract Management – Support for incentives, problem resolution, time-off management, and more
Cost-Effectiveness – Competitive rates benefiting both clients and staff
No-Hassle Onboarding – Streamlined processes for seamless team integration
Trial Period for Best Fit – A 30-day, no-commitment trial to ensure a great match

Visit Our MSP Staffing Page and Become a Client

Client Testimonials

Hear from our satisfied MSP partners about how Recruits Lab has transformed its staffing strategy.

MSP Blog Highlights

Best MSP Technician Training Practices
MSP Peer Groups for Middle Management
Can an MSP Operate 100% Remotely?
Reducing MSP Employee Burnout
Building Client Trust Through Transparent Communication
Integrating AI Solutions into Your MSP Software Stack

Recruits Lab for Job Seekers

Recruits Lab connects skilled professionals with top-tier MSPs. We’ve successfully placed over 200 IT Support Technicians, Service Coordinators, and System Administrators with MSP clients in the US, UK, and Australia.

How to Get a Remote Job with Recruits Lab

Apply on Our Jobs Page – Submit your application and receive the initial assessment
Complete the Training Program – Showcase your technical, communication, and note-taking skills
Join the Program – Record an introduction video and become part of our talent pool
Get Presented – We match you with top MSPs for potential long-term opportunities

Benefits of Working with Recruits Lab

Work with the Best – We partner only with MSPs that offer great work environments
Long-Term Stability – Secure dedicated positions with growth opportunities
Career Advancement – Ongoing support and career progression assistance
Ongoing Contract Management – Assistance with raises, incentives, problem resolution, and more
Above-Market Pay – Competitive salaries for remote professionals
Rolling Contracts in USD, GBP, or EUR