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Project Manager – Customer Success & Implementations

Cambridge Contract or Temp

I'm Darren, a dedicated recruiter specializing in the Life Sciences & Technology industries. If you're seeking top talent to drive your business forward, I'm here to help. With a deep understanding of the tech landscape and a passion for connecting talent with opportunities, I partner with companies like yours to solve staffing challenges and deliver exceptional results.Here's why I'm the right choice to support your hiring needs:Industry Expertise: With extensive knowledge of the Life Sciences & Technology sectors, I stay on top of trends and talent demands. I understand your unique requirements, whether in software development, AI, biotechnology, or any other tech field. I source candidates with the specialized skills and expertise your industry demands.Tailored Solutions: I believe in personalized recruitment strategies. By understanding your culture, values, and hiring goals, I create customized approaches that align with your needs. I find candidates who possess the right technical skills and fit seamlessly into your team, fostering a culture of innovation.Access to Top Talent: My extensive network and connections within the Life Sciences & Technology industries give me access to a diverse pool of top-tier candidates. I identify exceptional talent and conduct thorough assessments to ensure they meet your technical requirements and align with your organization.Streamlined Process: I understand the importance of efficiency. Leveraging innovative tools and data-driven methodologies, I save you time and resources. I present you with a curated selection of qualified candidates, managing the process from sourcing to onboarding for a seamless experience.Trusted Partnership: Building long-term partnerships is at the heart of my approach. I become an extension of your team, invested in your success. I understand your goals, challenges, and aspirations, providing strategic guidance throughout the hiring process. Your satisfaction is my priority.Let's connect to discuss your unique hiring needs and how I can help you find talented professionals who will fuel your growth and success in the ever-evolving world of technology. Together, we can elevate your team and drive innovation in your organization.

Recruiter :
Darren Nelson

Darren Nelson
  • Leads end-to-end lab + operational projects
  • Coordinates teams, vendors, and logistics
  • Ensures safety, compliance, and customer success
Project Manager – Customer Success & Implementations (Onsite | Greater Boston | Contract β†’ Hire)
πŸ“ Locations: Cambridge, MA | Waltham, MA
⏰ Schedule: Mon–Fri, 7:00 AM – 4:00 PM EST (Flexible)
πŸ’΅ Pay Rate: $45–$50/hr | Overtime Approved
πŸ“… Contract Duration: 6–9 months (conversion to hire based on performance)

About the Role
We are seeking an experienced Project Manager to lead complex customer-facing implementations, laboratory relocations, and operational transition projects. You will drive projects end-to-end, ensuring seamless execution, customer satisfaction, and compliance with quality and safety standards.

This role is perfect for a candidate with a hands-on, collaborative mindset, strong operational skills, and a background in life sciences, labs, R&D, or manufacturing environments.

What You’ll Do
  • Lead service implementations, lab/production relocations, and operational projects from planning through execution.
  • Develop project plans, timelines, resource schedules, and risk assessments.
  • Coordinate cross-functional teams including Lab Services, Supply Chain, Operations, EHS, Facilities, IT, and external vendors.
  • Serve as the primary point of contact for customers during project lifecycles.
  • Manage logistics: equipment moves, lab setups, material transfers, and vendor alignment.
  • Ensure compliance with EHS, GxP, and quality standards.
  • Deliver project documentation: status reports, dashboards, budgets, and post-project summaries.
  • Identify and mitigate risks, ensuring minimal disruption to ongoing operations.

Who You Are
  • Bachelor’s degree or equivalent (PMP preferred)
  • 1–3+ years of project management experience in lab, life sciences, or manufacturing environments
  • Strong knowledge of project management methodology, scope definition, risk management, and resource coordination
  • Proven ability to lead cross-functional teams and manage customer relationships
  • Skilled in Smartsheet or similar PM software
  • Excellent communication, presentation, and problem-solving skills
  • Willing to travel up to 75% domestically during peak project phases

Why This Role Matters
  • Direct impact on customer success and operational excellence
  • Opportunity to manage high-visibility projects with cross-functional teams
  • Gain hands-on experience in complex lab and production environments
  • Contract-to-hire path for strong performers

Ready to lead complex projects and make an impact in lab and life sciences operations? Apply today!

Referral reward: $500

Life Sciences (Biotechnology, Pharmaceutical, Medical Devices, etc.) > Biotech Life Sciences (Biotechnology, Pharmaceutical, Medical Devices, etc.)

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