Recruits Lab for MSPs
Recruits Lab is an MSP staffing agency offering MSPs like yours a world-class, full-service staffing solution. By providing skilled support technicians, service coordinators, and other technical staff while handling all recruiting, HR, and accounting tasks, we enable MSPs to quickly and efficiently scale their help desk workforce.
Our proven approach, built from our experience managing and working in MSPs, allows us to find the best candidates for your technical support team. By matching candidates from low-cost living areas with clients from English-speaking countries, we provide a service that financially benefits everyone involved.
MSP Staffing Service
Expand beyond your local talent pool and save money without sacrificing quality. There are talented technicians worldwide. Let us help you build a great international team while cutting staffing costs by up to 50%.
Learn More and Become a Client
MSP Staffing Best Practices
We have helped over 50 MSPs improve their processes and staffing, increasing efficiency. With our industry-wide perspective, we have identified best practices to elevate your MSP’s success.
Key Stats
- 100% of Time zones are covered by our staff working their daytime shifts
- 200+ Recruits Lab staff placed with clients
- 90%+ Success Rate (contractors pass trials and transition to long-term roles)
Why Staff Your MSP with Recruits Lab?
We succeed by carefully selecting our clients to ensure a great working environment for our staff. If we move forward, we’ll consult on your processes to help you build a top-tier MSP team.
Our Benefits:
- Ready-to-go Staff – Pre-vetted, background-checked, and reference-verified candidates
- Nick’s Picks – Our best new candidates are proactively sent to clients for early access
- No More CVs – We provide detailed profiles, test results, and candidate introduction videos
- Zero Hassle & Overhead – We handle HR, billing, time tracking, and contract management
What You Get with Recruits Lab:
- Premium IT Support Talent – Selected based on qualifications, communication, and customer service skills
- Long-Term Engagements – We fill dedicated positions, allowing staff to grow with your company
- Minimal Administration – We handle HR, timekeeping, and admin tasks so you can focus on your business
- Ongoing Contract Management – Support for incentives, problem resolution, time-off management, and more
- Cost-Effectiveness – Competitive rates that benefit both clients and staff
- No-Hassle Onboarding – Streamlined processes for seamless team integration
- Trial Period for Best Fit – A 30-day, no-commitment trial to ensure a great match
MSP Blog Highlights
- Best MSP Technician Training Practices
- MSP Peer Groups for Middle Management
- Reducing MSP Employee Burnout
- Building Client Trust Through Transparent Communication
- Integrating AI Solutions into Your MSP Software Stack
Recruits Lab for Job Seekers
Let Recruits Lab help you find the perfect IT support job. We have successfully placed over 200 IT Support Technicians, Service Coordinators, and System Administrators with MSP clients in the US, UK, and Australia.
We seek experienced professionals with excellent communication skills. First, you’ll complete our Training and Testing Program, which includes technical assessments and a video interview.
How to Get a Job with Recruits Lab?
- Apply on Our Jobs Page – Submit your application and receive the initial assessment
- Complete the Program – Showcase your technical, communication, and note-taking skills
- Join the Program – Record an introduction video and become part of our talent pool
- Get Presented – We match you with top MSPs for potential long-term opportunities
Benefits of Working with Recruits Lab:
- Work with the Best – We partner only with MSPs that offer great work environments
- Long-Term Stability – Secure dedicated positions with growth opportunities
- Career Advancement – Ongoing support and career progression assistance
- Ongoing Contract Management – Assistance with raises, incentives, problem resolution, and more
- Above-Market Pay – Competitive salaries for professionals
- Rolling Contracts in USD
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